Returns & Exchanges

We want you to love your Vessis, so we offer a 90-day return or exchange window for all shoes in original, unworn condition. If they aren't the perfect fit for your lifestyle, we'll help you find a pair that is.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Choose Your Option

  Select whether you would like to exchange your item for a different size or return it for a full refund.

• 3.
  Print & Pack

  Download your prepaid shipping label and securely pack your unworn Vessis in their original packaging.

• 4.
  Ship & Refund

  Drop your package off at any authorized carrier location; your refund or exchange will be processed once received at our warehouse.